Need to have your tool repaired?
Fill in the form below to receive assistance from our staff.

Our offices are open from 8:30 a.m. to 5:30 p.m.

We would like to remind you that:

  • the repair request must be made only and exclusively by filling in every field of the form below;
  • once the request has been evaluated, you will receive written approval from the sales department with instructions for shipping the tool. If the approval procedure is not followed, the Gelson warehouse reserves the right to refuse the collection of the material;
  • if the estimate is not accepted or if the repair is not possible for some reason, Gelson will return the disassembled tool to the sender, charging the customer a flat fee of € 80,00 + VAT, which includes shipping costs as well as costs related to fault diagnosis and administrative processing of the request.

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